Service performance metrics for the quarter ending 30th September 2026.
| Metric | Performance |
| Queries & Requests resolved within TAT | 98% within 2 business days |
| Average resolution time | 2 hours |
| Complaints resolved within SEBI timelines | 100% within 3 business days |
| Average complaint resolution time | 2 business days |
| Transaction Processing Accuracy | 99.99% |
| Non-Financial Transaction - Processing Turnaround | 99.70% within 2 business days |
| Redemption payouts within stipulated Timelines | 100% |
