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Service Performance

Service performance metrics for the quarter ending 31st March 2026.

Metric Performance
Queries & Requests resolved within TAT 97%
Average resolution time 3 Hrs
Complaints resolved within SEBI timelines 100%
Average complaint resolution time 2 working days
Transaction Processing Accuracy 99.99%
Non-Financial Transaction - Processing Turnaround 99.80% within 2 working days
Redemption payouts within stipulated Timelines 99.90%